HR platform for hotels · AI-first · Mobile

    Your hotel team, planned around the clock.

    Front desk, housekeeping, restaurant, bar: planned across every department and shift — premium pay handled automatically.

    Try free for 14 days
    Staffed around the clock

    Early, late and night shifts in every department — PlanState warns you the moment a gap opens up.

    The plan follows occupancy

    PlanState works out how many staff each department needs from occupancy, arrivals and departures.

    Premium pay automatically

    Night, Sunday and bank holiday premiums calculated and ready for payroll export.

    Sound familiar?

    A hotel never sleeps — the plan can't have a single gap.

    Every department plans on its ownFront desk in Excel, housekeeping on paper, restaurant over WhatsApp — nobody sees the whole day.
    Night shift unstaffedJust before the weekend someone calls in sick. You ring round the whole list until somebody finally agrees to cover the night.
    Occupancy doesn't match the planOn a busy check-in day there are two on the front desk and five in an empty restaurant. The next day it's the other way round.
    Premiums at month-endNight, Sunday and bank holiday premiums get pieced together afterwards from hours scribbled on paper — error-prone and expensive.
    A hotel day

    How your hotel day runs with PlanState.

    With PlanStateThe rota's in the app — every department knows who's on the early shift.
    Without a systemWho's opening the restaurant? Who's on the front desk? It gets sorted out on the spot.
    Try free for 14 days
    What you get

    Everything your hotel needs

    AI scheduling across every departmentFront desk, housekeeping, restaurant and bar in one rota — PlanState drafts it, you sign off.
    Early, late and nightShift patterns including nights and on-call, with automatic rest-period checks against the Working Time Regulations.
    Occupancy-based planningOccupancy, arrivals and departures set the staffing need per department — day by day.
    Departments and rolesQualifications and roles on file: only those who may actually work a shift get scheduled for it.
    Casual and seasonal staffAvailability in the app, shift swaps among themselves — all you do is confirm.
    Premiums and payroll exportNight, Sunday and bank holiday premiums calculated automatically and ready for payroll.
    24/7 staffing

    Around the clock, staffed without gaps.

    A hotel never sleeps. PlanState makes sure early, late and night shifts are covered in every department – and warns you instantly if nobody's on the front desk or on maintenance overnight.

    Shift staffing · Tuesday
    Front desk
    EarlyA. Krause
    LateJ. Feld
    Nightopen
    Housekeeping
    EarlyTeam A (4)
    LateTeam B (3)
    Nightnot required
    Restaurant
    EarlyBreakfast
    Lateopen
    Nightnot required
    Maintenance
    EarlyM. Reis
    Lateopen
    Nightopen

    4 open shifts

    Front desk, restaurant and maintenance have open shifts — and nobody will notice until the shift has already started.

    78%

    Occupancy

    24

    Arrivals

    21

    Departures

    Staff needed per department

    Front desk
    3
    Housekeeping
    6
    Restaurant
    4
    Maintenance
    2

    A normal day: extra staff for the afternoon arrival peak, double cover for breakfast in the restaurant.

    Occupancy

    The plan follows occupancy.

    Full house or quiet off-season – your staffing needs change every day. PlanState works out what each department needs from occupancy, arrivals and departures, so you're never over- or understaffed.

    Built for hotels

    From boutique hotel to hotel group: one platform

    City hotelBusiness guests, short stays: staff the arrival peaks and the long front-desk day just right.
    Holiday hotel & resortSeasonal occupancy across many departments – from housekeeping to the spa, all properly planned.
    Boutique hotelSmall team, many roles: one person covers several departments — PlanState knows the qualifications.
    Hotel groupPlan several properties separately, report on them together and move bank staff between sites.
    Premiums & payNight, Sunday and bank holiday premiums calculated automatically, payroll export in one click.
    Absences & sicknessHoliday, seasonal break or someone calling in sick: PlanState instantly suggests cover with the right role.
    Time trackingClock in and out at a terminal or in the app — compliant records, no scraps of paper.
    Good to know

    Scheduling in hotels — what really matters

    A hotel runs around the clock and across many departments — front desk, housekeeping, restaurant and bar. Seasonal swings, early and night shifts and separate Excel lists per department quickly make planning a mess.

    PlanState plans your hotel team across every department and shift automatically — from the early shift to the night shift. Working Time Regulations, rest periods and premiums are built in, so every rota is compliant and all you do is sign off.

    Casual and seasonal staff enter their own availability in the app, and time tracking and payroll sit in the same place. That leaves more time for your guests — mobile, UK GDPR compliant and hosted in EU data centres.

    PlanState works for all kinds of shift-based businesses — from rota planning in care to rotas for restaurants. And if you only need time tracking for now, you can start there too: try it free now.

    Frequently asked questions about scheduling in hotels

    You set up departments, shift patterns and your team's availability. PlanState then builds a rota across every department at the push of a button — night shifts included and checked against the Working Time Regulations.

    Testimonials

    What our customers say

    • I used to spend three hours on the rota every Sunday. With PlanState I press one button and maybe tweak a couple of shifts.

      Sabine MeierHead of care

    • Finally, an app my people actually open. Rota, clocking in, payslips — it's all in there. No more excuses.

      Thomas HartmannManaging director of a care home

    • As a nurse I just want to know when I'm working and what I'm earning. PlanState shows me that in 2 seconds.

      Lisa HoffmannRegistered nurse

    • Since we started using PlanState, nobody rings me at the weekend about shift swaps any more. It all goes through the app.

      Ramira WeberSalon owner

    • The automatic cover suggestions save me hours every week. I no longer have to ring round 20 people.

      Stefan BraunHotel managing director

    • My team love that they can put their shift requests straight into the app. It takes so much pressure off.

      Julia KrauseOwner of 3 restaurants
    How to get started

    Ready to go in 15 minutes.
    From £4 per employee.

    1. 1
      Import your teamAdd employees and locations — or bring them in via import.
    2. 2
      AI plans, you reviewThe first rota is created automatically — you approve it with one click.
    3. 3
      100% mobile-optimisedEvery employee has full access to their rota, time tracking and payslips, any time.
    PlanStateRecommended
    from£4per user / month
    billed annually
    ✓ Shift planning with templates, week after week
    ✓ Shift swaps and open shifts across the team
    ✓ Holiday and absence requests with approval
    ✓ Basic employee records for every team member
    ✓ Employee app for the whole team
    ✓ Available in 4 languages for international teams

    From Core: AI auto-planning, time tracking with Working Time Regulations checks, sickness reporting with cover management, digital employee records and hours balances · from Pro: payroll export and premiums · Recruiting as an add-on module

    Try free for 14 days
    No credit card, no setup fee.
    All prices plus VAT · Annual plan runs 12 months